FAQ & Safety
Products
What is a gel ball blaster? A gel ball blaster is a recreational device that launches small, water-hydrated gel balls. It is not a firearm, and it does not launch metal BBs or pellets.
What is a foam dart blaster? A foam dart blaster launches soft foam darts. Our Forge-12 is a pump-action model — no battery required.
Do you use real firearm model names? No. We describe platforms as carbine-style, compact pistol-style, or pump-action. We do not brand or advertise products under real firearm trademarks.
What age are these for? FlankBlast blasters and gel ball refills are for ages 14 and up. The person who places the order must be 18 or older.
Safety
Do I have to wear goggles? Yes. Wear impact-rated eye protection every time you play, and make sure everyone on the field does the same. A pair is included with each blaster. Gel balls and foam darts can cause serious eye injury.
What is the orange tip for? Federal rules require a permanently affixed blaze-orange muzzle marking on toy and look-alike blasters. Every FlankBlast blaster ships with this marking in place. Do not remove, cover, paint, or replace it.
Can I paint or wrap my blaster? Do not recolor or wrap a blaster so it looks more like a real firearm. Do not hide the orange muzzle marking. Changing the look can be illegal where you live and can create a serious safety risk for you and for other people.
Where can I play? Use FlankBlast products on private property or at a field where you have permission. Do not play in public streets, parks, or other places that restrict this kind of activity. Do not aim at people who are not playing, at faces, or at animals. Never carry or display a blaster in a way that could be mistaken for a real firearm.
Are gel balls safe around young children? No. Unused and hydrated gel balls can be a choking hazard. They are not a children’s water-bead toy. Store them sealed, away from children under 14, and dispose of used gel balls so they cannot be picked up and swallowed.
Can I freeze gel balls or modify darts? No. Do not freeze, harden, or otherwise modify gel balls or foam darts. Use only the projectiles recommended on the product page.
Setup and care
How do I hydrate gel balls? Use room-temperature water in a clean container. Add the dry gel balls, leave enough water for them to expand, and wait the time listed on the refill pack (typically several hours). Drain extra water before loading. Do not use hot water, salt, or chemicals unless the pack says so. Discard damaged or moldy gel balls.
How do I charge an electric blaster? Use only the charger supplied or one we specify for that model. Charge on a non-flammable surface. Do not leave a charging battery unattended for long periods or charge a damaged pack. Disconnect the battery for storage.
What dart length does the Forge-12 use? Standard-size foam darts as listed on the Forge-12 product page. Do not load modified or oversized darts.
Orders
Where do you ship? Inside the United States only. See the Shipping page for processing times and rates. You are responsible for checking local laws before you buy and before you play.
What’s your return policy? Unused items in original packaging can be returned within 30 days of delivery, with some exceptions for opened refills and modified products. See Returns & Refunds.
How do I contact you? Email [SUPPORT_EMAIL] with your order number if you have one.