Privacy Policy

Privacy Policy

Effective date: [EFFECTIVE_DATE] Draft for legal review. Replace [LEGAL_ENTITY], [CONTACT_ADDRESS], and [SUPPORT_EMAIL] before publish.

FlankBlast is operated by [LEGAL_ENTITY] (“FlankBlast,” “we,” “us”). This policy describes how we collect, use, and share personal information when you visit flankblast.com, create an account, or place an order.

This is not legal advice and should be reviewed by counsel before it goes live, especially if you use advertising pixels, analytics, or email marketing.

Information we collect

Information you provide

  • Name, email address, shipping and billing address, phone number, and order notes
  • Account login details if you create an account
  • Messages you send to [SUPPORT_EMAIL] or through a contact form
  • Email newsletter sign-ups

Information collected automatically

  • Device and browser type, IP address, general location derived from IP, referring URL, pages viewed, and basic site interactions
  • Cookies and similar technologies, including those used for a working cart, login session, analytics, and (if you enable them later) marketing pixels

Information from service providers

  • Payment processors receive your payment details. We do not store full credit card numbers on our servers. The processor sends us a payment confirmation, the last four digits, and the card brand.
  • Shipping carriers receive the name, address, and phone number needed to deliver your order, and they share tracking updates with us.

We do not knowingly collect personal information from children under 13, and we do not sell products to purchasers under 18.

How we use information

  • Process, fulfill, and support orders, returns, and refunds
  • Create and maintain your account
  • Communicate about your order, product safety notices, and customer service
  • Send marketing email if you opted in (you can unsubscribe at any time)
  • Operate, secure, and improve the site, including fraud prevention and analytics
  • Comply with law, tax, accounting, and law-enforcement requests

How we share information

We share personal information with vendors who help us run the store, such as hosting, payment, shipping, email, and analytics providers. They are allowed to use the information only to provide their services to us.

We may also share information if you ask us to, if we are required by law, or in connection with a merger, sale, or transfer of the business.

We do not sell your personal information for money. If we use advertising cookies or pixels that some states treat as a “sale” or “sharing” of personal information, we will add a “Do Not Sell or Share My Personal Information” option and update this policy before those tools go live.

Cookies

Necessary cookies keep your cart, checkout, and account session working. Analytics cookies help us understand how the site is used. Marketing cookies, if enabled later, help us measure campaigns.

You can control cookies in your browser. Blocking necessary cookies may break checkout.

Data retention

We keep order, tax, and customer-service records for as long as needed to fulfill the purpose they were collected for, including legal and accounting requirements. You may ask us to delete your account. We may retain information we are required to keep.

Security

We use reasonable administrative and technical measures to protect personal information. No website or transmission is completely secure.

Your rights (including California)

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, to appeal a decision, or to opt out of certain sharing. California residents may also have rights under the CCPA/CPRA, including the right not to be discriminated against for exercising those rights.

To make a request, email [SUPPORT_EMAIL]. We will need to verify your identity before completing it. You may use an authorized agent as allowed by law.

Do not track

The site does not respond to browser Do Not Track signals.

International visitors

The site is intended for customers in the United States. If you access it from elsewhere, you understand that your information may be processed in the United States.

Changes

We may update this policy. The effective date at the top will change when we do. Continued use of the site after an update means you accept the revised policy.

Contact

[LEGAL_ENTITY] [CONTACT_ADDRESS] [SUPPORT_EMAIL]